Booking Tickets

Presale

• How do I get a presale or offer code?
• How do presales work?
• What is the queue and how do I join?
• What should I do if I’m having problems booking during a presale?
• How does Ticketmaster Request work?

Booking Basics

• Tips, hints or advice for booking tickets
• My session has been suspended, what can I do?
• Why are tickets available last minute?
• What is the interactive seat map and how do I use it?
• My activity has been paused or suspended — I’m a genuine fan. What should I do?
• Why is there a ticket limit?

See all 23 articles

Accessibility

• Accessible Tickets: Everything you need to know

Ticket Price

• How do I find ticket prices and fees?
• Order Processing Fee
• How are ticket prices and fees determined?

Payments

• What are the accepted payment methods?
• PayPal Pay in 3
• Festival Deposit Schemes
• Klarna: Everything you need to know
• PayPal: Everything you need to know
• What should I do if I have a new card since beginning a ticket deposit scheme?

See all 8 articles

Gift Cards

• Gift Cards: Everything you need to know
• What can my Gift Card be used for?

Hotel Packages

• Hotel Packages

Promo & Discounts

• Does Ticketmaster offer ticket donations?