What happens if my event is rescheduled or moved?

If your event is rescheduled, moved or postponed we’ll contact you with all the information and let you know if your tickets will be valid for the new date - so please check your email, including Spam/Junk folders.

If you can't make the new date, we'll refund you in full. You can request your refund via your Ticketmaster account. The refund will be issued to the original method of payment used at time of purchase.

You can check if your event has been altered/cancelled on our Event Status Updates page.

For more information, see our Purchase Policy.